Privacy Policy
1. Information collected: Personal information that you share when placing your order or contacting us. Typically collected while placing an order: full name, address, phone #, email address, and encrypted payment information securely transmitted via PCI-DSS certified Enterprise-Class servers.
2. Data usage: Collected information will be used to process and ship orders, or to contact the customer when necessary. This may include order related tasks, providing customer support, personalizing user experiences, and marketing communications (if opted-in). Your information is processed through our payment and shipping partners so that we can ship your order. We do not and will not sell or trade personal information, EVER. If required, mainly in cases of fraud, we will release personal information to law enforcement.
3. Data protection: We are in compliance with the California Consumer Privacy Act (CCPA). As mentioned above, we do not and will not sell or trade your personal information. If you wish to have your data removed in accordance with the CCPA, please open a service ticket by clicking on the button at the bottom of this document.
4. Cookies: Cookie Policy
This Cookie Policy explains how Cryptoria ("we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at ("cryptoria.com"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Why do we use cookies?
We use cookies and similar technologies for a number of reasons, such as:
- To provide you with a more personalized and efficient experience when browsing our Website
- To remember your preferences and settings
- To gather analytics to help us understand how users engage with our Website and to improve our Website
- To serve you with relevant advertising
The specific types of cookies and similar technologies we use are:
- Strictly Necessary Cookies: These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality Cookies: These are used to recognize you when you return to our Website. This enables us to personalize our content for you and remember your preferences.
- Targeting Cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the products displayed on it more relevant to your interests.
How can you control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We encourage you to periodically review this page for the latest information on our cookie practices.
If you have any questions about our use of cookies or this Cookie Policy, please contact us at [Company Email].
5. User rights:
6. Data retention: Accounts will be anonymized if there has not been at least one order placed in a 6 month period. When an account is anonymized, all personal information is removed and account information, including order history and wishlists, will no longer be available. If you have not ordered in 6 months, you will likely need to create a new account.
7. Updates and notifications: This privacy policy may be updated periodically and will provide a date for the last revision. A clear and prominent notice on the website will notify users of any significant changes. This notice will appear for 30 days after significant changes are made.
8. Children's privacy: Under 18 requires parental/guardian permission to place orders. This site is not directed at those under 13 years old. Children's Online Privacy Protection Act (COPPA)
Currently, we do not ship outside the USA. GDPR policy and procedures will be implemented when/if we ship to any country where GDPR is required.
Please refer to the top banner of the shop for current processing estimates.
Average time is 3 business days, but can take around 5 if there is an influx of orders.
Option 1:
Please visit the contact page and submit an inquiry form. The inquiry form will automatically open a support ticket. Please allow up to 24 hours for a response.
Option 2:
Click on the chat icon on the bottom right of the site. If chat is unavailable, you can submit your question or comment in the chat box. Please allow up to 24 hours for a response.
At Cryptoria, we strive to provide our customers with the best shopping experience by offering quality products at affordable prices. However, we'd like to inform you that we do not accept returns, provide refunds, or approve exchanges for products after they ship.
Here are a few reasons behind our policy:
Pricing: By not accepting returns or providing refunds, we can keep our prices competitive and ensure that our customers continue to receive affordable products. This allows us to focus on providing you with excellent value.
Product Integrity: We prioritize maintaining the integrity of our products. By not accepting returns, we can guarantee that our merchandise is brand new and hasn't been used or tampered with.
Hygiene and Safety: By not accepting returns, we prioritize the health and safety of our customers.
Efficiency and Cost Savings: Implementing a "no returns or refunds" policy streamlines our operations, allowing us to dedicate our resources to offering you the best selection of products and reliable customer service. This also enables us to keep our prices affordable by reducing administrative costs associated with returns and refunds.
Although we understand that some circumstances may warrant returns or refunds, our policy is designed to benefit all customers by maintaining affordable prices and ensuring product integrity.
We encourage you to carefully review product descriptions, ingredient lists, and other relevant information before making a purchase to ensure that it meets your needs and expectations. If you have any questions about a specific product, we will be happy to assist you.
Exception::If your order is damaged during the shipping process. Please contact us with a description of the damage(s) along with photos of the packaging and products. We will submit the information for USPS insurance claims. When USPS reimburses Cryptoria, we will refund that amount to you or issue store credit, if you wish. Lost packages, confirmed by USPS tracking, are also eligible for refund/store credit under USPS insurance claims.
Thank you for your understanding and continued support. We value your satisfaction and will do our best to provide you with an exceptional shopping experience.
If you need to change (add/remove/swap items) or cancel your order, please contact customer service as soon as possible. We’ll do our best to accommodate your request; however, if your order has already been shipped, we may not be able to make changes to or cancel your order.
Please note – if your package is returned to Cryptoria, all shipping costs will be deducted from any refund you are due. The products will then be disposed of. A 25% package return fee will apply if the shipment is returned by USPS for non-pickup (please make sure you enter correct the ship to address). Returned packages are a loss for Ce
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various digital wallet options such as Apple Pay and Google Pay. All transactions are processed securely via Enterprise-Class encryption.
Sorry, we do not currently ship outside of the USA. Due to the current tariffs, we have no plans to ship internationally.
Quick Terms & Conditions Summary
By completing your purchase, you agree to the following:
✅ Eligibility
You must be 18 or older, or have permission from a parent or guardian, to place an order.
✅ Product Information
✅ Orders & Payments
✅ Shipping & Delivery
✅ Returns & Refunds
For details on how to return products or request a refund, please see our full
Refunds & Returns Policy.
✅ Use at Your Own Risk
We do not make guarantees about the suitability of our products for your specific needs. By purchasing, you accept any risks.
✅ Limitation of Liability
Our maximum liability is limited to the purchase price you paid.
✅ More Information
For complete details, please review our full Terms & Conditions and Privacy Policy linked below.
📩 Questions?
Contact us anytime at [insert email] — we're here to help!
✅ [Place Order]
By clicking "Place Order," you confirm you’ve read and agree to these terms.
Information will be added to this FAQ periodically.